#Revenue Directory
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Kommo

7.3

The messaging-first CRM built around WhatsApp, Instagram, and TikTok chats.

CRM14-day trialSan Francisco, CAMobile appSMBMid-marketEnterprise
Visit websiteFrom $25/user/mo (6-month minimum term)
Kommo product screenshot
The verdict

The strongest CRM on the market if your pipeline actually lives in chat apps, less compelling if it doesn't.

Best for: SMB and mid-market sales teams that sell primarily through WhatsApp, Instagram, or messaging apps rather than email or phone.

AI-stack fit

48/100

Kommo publishes a REST API (developers.kommo.com) but no official MCP server; third-party/community MCP servers exist via Composio, Zapier, and Pipedream. Native AI features (Copilot, lead qualification, scheduling agent) run on a metered credits system per plan.

MCP support

Community MCP server

Public API

REST API

Works with
Zapier / Make

What's good

  • Native WhatsApp, Instagram, and TikTok inbox built directly into the pipeline, not a bolt-on integration
  • AI credits system lets teams automate replies and lead qualification without a separate tool
  • Unified conversation view across channels, a real advantage for chat-first sales regions (LatAm, MENA, SE Asia)

What's not

  • No monthly billing option, every plan locks you into a minimum 6-month term
  • No free-forever plan, only a 14-day trial
  • AI features are metered by credits, heavy usage on lower tiers can get expensive fast

Kommo pricing

From $25/user/mo (6-month minimum term). Verified 2026-09-08.

PlanPriceBest for
Base$25/user/mo, 6mo min ($150 upfront)750 AI credits/mo, 2,500 leads/user.
Advanced$35/user/mo, 6mo min ($210 upfront)1,250 AI credits/mo, 5,000 leads/user.
Pro$45/user/mo, 6mo min ($270 upfront)Most popular, 2,250 AI credits/mo.
EnterpriseCustomCustom limits.
In-depth written review coming soon. The structured scorecard above reflects Revenue Directory's current assessment of Kommo.

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